EyeCare Plan Terms & Conditions

Interest Free Credit (IFC)
  • Interest Free Credit (IFC) is available for up to 6 months on all orders. A 50% deposit is required when ordering.
  • All Care+/Care+Gold/Care+Platinum schemes the plan discount can be redeemed on any orders placed 9 months after joining the plan, not on the initial order. A 10% discount will be applied on any orders before this.
  • For patients upgrading from Care+ to Care+Gold/Care+Platinum, the maximum discount of 25%/35% will be applied from joining the new plan.
Breakage Promise
  • Complete pairs only.
  • Entitles patients to 2 years cover for accidental damage.
  • The patient is required to return the damaged/broken spectacles to the practice whilst plan is active.
  • The patient will pay an excess of 30% only.
  • In the situation where we are not able to source the same frame, a frame of equivalent value can be chosen by the patient.
  • If the patient wishes to upgrade, the value of the original frame will be taken off the new frame.
  • If the patient chooses a frame of less value a refund will not be given.
  • The original prescription must be used.
Loss
  • 50% discount will be applied to any one pair within a 12-month period.
  • The original prescription must be used.
2nd Pair of Spectacles – Care+ Platinum only
  • Standard single vision lenses apply (retail value £120)
  • All lenses will include a premium anti-reflective coating.
  • Frame can be chosen to the value of £90.
  • Equivalent to a value of £210.
  • Should the patient choose to upgrade to alternative lenses, such as varifocals or thinner options, the value of the original lenses (£120) will be deducted from the total cost, along with any applicable additional offers – terms apply.
  • Offer applies to 1 pair of spectacles per year.
Care+ discount is not to be used in conjunction with any other offer, unless otherwise stated.